Bank of America Catch 22

Bank of America still has not found my huge payment to them, although they took it out of my account to pay off my mortgage. Today they told me everything they supposedly did yesterday to fix things never really happened. Their rep said they didn't know where the money was, although they admit it is no longer in my savings account. And they admit I did send it to the mortgage account, although it apparently entered the twilight zone or an alternative universe.

While at the bank I was heard to say that I hoped none of the executives got any bonuses for christmas. I heard a voice in the back ground say, 'me too.'

I will give them until christmas eve to clear all of this up. Then I have no idea what I will do about my huge amount of missing money except maybe go visit the New Mexico CEO for the bank. I know there is one but there is no possible way to see or talk to him on the phone or email. Silly me, why would he want to talk to a lowly customer. I keep trying to call him at the main bank but no one answers during business hours. Sounds like something out of "Catch 22."