They ask some good questions about quality of service and customer service. If you are a cable television subscriber. But there are no questions on the quality and pricing of high speed internet services which is really the only important thing we should be concerned about.
And finally, do you feel you get value for the money you pay? How can this white washed survey be taken seriously? Those questions need to be in the survey.
Demand of your city councillor and the Mayor that they pull this survey and rework it. If they don't then you know they are pretty much in bed with Comcast in return for a few PSA's they allow each of the pols to do free of charge. It is nothing more than paying them off with free advertising.
I am not a fan of Comcast in case you wondered.