Friday, June 22, 2012
Things to Come
Other cities have competition. My son in upstate New York has a choice of three providers. All cheaper than here because of the competition. And that includes fiber optics to the home.
I will admit we have a choice in whether or not to use these providers. At the very least the government needs to regulate the cost of internet service. That is now a necessity for citizens. Will anyone say something down at city hall?
My latest challenge with Comcast comes with a defective receiver box. I called their admittedly decent customer service and they said they would send a new one. They charged me $15 to replace their defective equipment. Kind of like the airlines charging for your baggage. And then they sent me a new internet modem for no reason.